Are you a manufacturer or a trading company?

We are a professional manufacturer with over 20 years of industry experience and our own quality control team.

What certificates does the company have?

We follow strict quality control standards. Every batch goes through systematic inspection before shipment.

Do you accept factory visits or third-party inspections?

Yes, we warmly welcome you to visit our factory, and we accept third-party inspections like SGS, BV, etc.

What types of conveyor belts do you mainly supply?

We specialize in Steel Cord, Textile (EP/NN), Pipe, Sidewall, Rough Top, Special Cover Compound ,PVC, PVG conveyor belts  for various industries.

Can you customize the conveyor belt according to our specific requirements?

Yes, we provide custom sizes (width, length, thickness) and special rubber compounds (heat resistant, oil resistant, etc.).

Can the belts be used for high-temperature or heavy-duty mining applications?

Absolutely. Our steel cord belts are specifically designed for high tensile strength, heavy-duty mining, and port applications.

What is the warranty period for your belts?

We offer a 12-month warranty against manufacturing defects under normal operating conditions.

What is the minimum order quantity (MOQ)?

Usually 1 roll(200m), but we accept small trial orders for our new clients.

Can samples be provided for free?

Yes, we can provide small samples for free, but the freight will be collected (or we can discuss shipping cost).

What is the payment method?

Usually 30% T/T deposit, 70% balance against B/L copy. Or L/C at sight for large orders.

I have some products from other suppliers. Can I help arrange shipments together?

Yes, we can help consolidate your goods from other suppliers in China and ship them together to save your freight cost.

How do you pack the conveyor belts for sea shipment?

Belts are packed in strong wooden/steel cores with waterproof materials, or as per your specific request.

Can you provide documentation for customs clearance?

Yes, we provide all necessary documents (Invoice, Packing List, B/L, CO, etc.) to ensure smooth customs clearance.

Can we use the brand on the packaging? How to protect our customers?

Yes, we can print your logo on the belt surface and customize the packaging to protect your brand.

What if there is a quality problem with the goods?

Please provide photos or videos, and our technical team will analyze it within 24 hours. If it's our manufacturing defect, we will take full responsibility.
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